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materials and finishes

ORDERING

You can place an order online, or contact us direct via phone or email. We are a family owned and operated business, and we make each piece to customer order, by hand. We select the wood from a local lumber yard, rough out the pieces, join them together, shape them and apply the finish. With proper care, your furniture will last for generations, and it is our goal that every customer be completely satisfied with their purchase. We encourage you to call or e-mail with any questions you have. We will be happy to provide additional photos, dimensions, or any other information you need.

 

We accept PayPal, credit cards, personal checks or cash. For internet orders, full payment is due at the time of purchase. Custom orders require a 50% deposit when the order is placed, with the balance due upon or before delivery/shipment.

 

When you place an order you can expect to have your new furniture within 12-16 weeks.

                                                   *** CURRENT LEAD TIME IS 20+ WEEKS***  updated 6/1/2022

CUSTOMIZATION

Need something a little bigger or smaller? No problem. We are very happy to work with clients to customize our work so that it fits their space and needs. Please call us at (267)-847-3803 for details.

DELIVERY

Most orders take between 6 to 10 weeks to build. Shortly after your order is placed, you will receive a written order confirmation with an estimated completion date. When your order is nearing completion, we will contact you to schedule a date and time for delivery. All orders will be boxed and shipped via Fedex, or a blanket wrap delivery service will be used based on order size and distance. Fedex tracking numbers will be emailed once packages are shipped.

RETURNS

Because all pieces are built to customer order, we do not accept retuns, excepting for defects or damaged deliveries. Please inspect all pieces upon delivery, and notify us and Fedex or any other shipper if damage has occured to the piece in transit. We will help with all claims processes for damaged deliveries.

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